But before you apply, you might want to know who we are after.
You see, we believe it is every team member’s job to provide a “full on fun” experience for our customers and their colleagues. Whether you’re answering the phones, harnessing up a child, supervising as an air guard, welcoming a customer at reception or serving in the cafe.
We can’t deliver on our promise of a “Full-On Fun Experience” without a consistent, dedicated and high performing team – who understand our brand’s promise.
So, does this sound like you?
We are warm, welcoming and energetic with our customers and team members. We smile. We project positivity. Customers and team members can hear the energy and enthusiasm in our voices.
We pay close attention to our customers and our team members. We are polite, courteous, engaging and our personal interactions with customers are second to none.
We care enough to learn. We want to be able to answer our customer’s questions and offer help, so we are committed to maintaining knowledge on our products, offers, processes and procedures.
We go above and beyond. We adopt a “customer-first” attitude always. We are willing to do whatever it takes to ensure we are exceeding our customer’s and team member’s expectations.
We put ourselves in our customer’s shoes, always. We can listen and understand and we truly care about how we make them feel.
Our interpersonal skills, and the way we interact with our customers, are exceptional. We listen, we learn, we problem solve. We interpret verbal and non-verbal messages and use this knowledge to identify, define and address problems – and to provide an exceptional experience at Supatramp.
Every day we present ourselves in a neat, tidy and clean appearance. Our hair is groomed, we smell fresh, our uniforms are clean and ironed. We do this, because we know we are individual representatives of the Supatramp brand.
Whilst we don’t currently have any positions available in Geelong, we are always on the lookout for outstanding employees! If you think you’ve got what it takes, to match our level of customer service, then send your resume through – and in your email, tell us about a time that you went above and beyond for a customer. We’d love to hear from you. Please email firstname.lastname@example.org