Our refund and exchange policy complies with the Australian Consumer Law (ACL)
We are not required to provide a refund or replacement if you change your mind.
But you can choose a refund or exchange if an item has a major problem, This is when the item:
Alternatively, you can choose to keep the item and we will compensate you for any drop in value.
If the problem is not major, we will repair the item within a responsible time. If it is not repaired in a reasonable time you can choose a refund or replacement.
Please keep your proof of purchase – e.g. your receipt.